Frequently Asked Questions
Everything you need to know about your Mossman shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. All orders are processed within 24 hours.
What is your return policy?
We offer a 30-day return policy for all full-priced items. Garments must be in their original condition, unworn, and with all tags still attached.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
Do you ship internationally?
Yes, Mossman ships worldwide. International delivery times vary by location but generally take between 7-14 business days depending on the selected service.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I care for my Mossman garments?
Care instructions are located on the inner label of each piece. We generally recommend dry cleaning for our tailored blazers and delicate hand washing for our knitwear.